Problem

Flexicards, formerly known as Fisher & Paykel Finance, is a leading consumer credit operator in New Zealand offering medium and long-term financing products and services.

The company’s mission is to meet the financial needs of its customers (individuals, small businesses and merchants) by providing flexible solutions and products to buy what they want. As part of its customer-focused strategy, Flexicards decided to build its own credit card management solution and chose S2M’s solution.

Solution

Thanks to S2M’s Card Management System, Flexicards manages the issuance of its cards (credit, revolving…) as well as the relations with the various stakeholders (merchants, international payment organizations…). The complete and secure S2M offer also includes other management tools (business intelligence in electronic payment), fraud control, recovery… As a multi-channel payment technology partner, the S2M solution also integrates use via Mobile and Internet (m-banking and e-banking).

With this solution, Flexicards meets its customer’s needs faster. The company has gained new customers and its sales have grown significantly.

Témoignage client

Greg Shepherd,  former Chief Executive Officer of Fisher & Paykel Finance says: “This is an important moment for our company. We have chosen to move from a ‘closed loop’ payment provider model to a form of openness to expand our capabilities and improve our position in the payment market. After extensive global research, we opted for a partnership with S2M. Its broad experience in adapting platforms for different markets and the trust of its clients in several countries have been decisive in our choice. This partnership allows us to achieve our aspirations for growth and the development of our products.“